Week 6 - I thought a customer was ALWAYS right???

http://www.businessweek.com/articles/2012-10-01/because-the-customer-is-not-always-right

Interesting article on a new website that was created by a slighted customer.  Peter Robideau created a website called BadConsumers.  It is basically a database of all of the customers who have not paid or have been problem customers for the clients who sign up.  Small businesses are really at risk from those customers who decide they want to haggle on the price after one has been agreed upon; or those customers who don't pay it at all.  Small businesses don't have the means to chase the funds further than the collections department in their Accounts Receivable department.  They do not have lawyers who can chase down these funds if not paid.  I think it is a great idea.  It helps those businesses from falling prey to those customers who tend to be repeat offenders of scamming people out of money, or just being difficult in general.  I also thought it was a very creative title.  It definitely caught my attention to read the article.